Online Family Mediation for Auburndale, Florida
The 2020 Census counted 15,616 people in Auburndale, and the Census Bureau estimates 21,369 as of July 2025.
Jessica Oliver, LCSW (SW18101), is a Florida Supreme Court Certified Family Mediator (44460 CF) and a Qualified Parenting Coordinator. She has more than ten years of social work experience and has been a Florida LCSW since 2021. She earned her BSW at Saint Leo University and her MSW at the University of Southern California, and is an adjunct professor in Cleveland State University's MSW program. She never serves the same family as both mediator and parenting coordinator.
Families in Auburndale work with Jessica by Zoom only, as do all Polk County clients. Each parent joins from their own location, so no one drives to an office. Jessica stays neutral and does not give legal advice to either side.
Why Auburndale parents often start with mediation
In mediation, the two of you make the decisions instead of arguing them out in open court. The process tends to stay more private. It also leaves room for a schedule that fits school calendars, work shifts and weekend plans, rather than handing every detail to someone else.
Services for Polk County families
Family mediation for parenting plans, time-sharing, child support, alimony, and dividing property or debts
Parenting coordination for parents who need help sticking to a plan that is already in place
Collaborative divorce, where Jessica serves as the neutral facilitator (the mental health professional on the team)
How a session works
Everything begins with a free 30-minute consult. Jessica then sends a secure link and walks through confidentiality and how the session will run. She can keep everyone together or meet with each person on their own in a private breakout room. She puts points of agreement in writing, and documents are signed electronically once each person is comfortable.
Fees
Mediation is $200 per hour, billed in tenth-of-an-hour (6-minute) increments. Zoom sessions cost the same, and the retainer is set case by case.
Polk County court information
Polk County's courthouse is in Bartow. The clerk notes that some family law hearings now take place at a different county location, and it has branch offices in Lakeland and Winter Haven. Forms and general information are on the clerk's family law resources page. The court's self-help page has more information.
This is general information, not legal guidance.
Also see: Polk County page · Areas served · Appointments
Auburndale FAQs
Can I meet Jessica in person?
No. Sessions for Polk County are held by Zoom only.
My co-parent lives in another county. Does that matter?
Not if you meet on Zoom. You each join from wherever you are.
Is Zoom secure enough for something this personal?
Meetings are password protected, and Jessica asks each person to join from somewhere private. She reviews the privacy steps with you before you begin.
Will Jessica write our final paperwork?
Jessica records the terms you agree on in a written agreement. She does not give legal advice, so many people ask their own attorney to look it over.
Is the first consultation free?
Yes. It is a free 30-minute consult, and you can book it online at a time that works for you. It is a chance to ask questions and see whether mediation fits your family before you commit to anything.
Book a free 30-minute consult, call (813) 449-2500, or email jessica@calminchaos.net.
Hours: Monday to Friday, 9 AM to 5 PM, with weekends by appointment.
Jessica Oliver, LCSW, is a mediator and licensed clinical social worker, not an attorney. Mediation and parenting coordination are not legal advice or representation.
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